Frequently Asked Questions

Do I need an appointment?

Yes we recommend an appointment and you can book through the website. Appointments are free, and an appointment means we have enough time to dedicate to assisting you in finding your dream dress. Simply click here. We do welcome walk ins, but sometimes you might need to wait if we are busy

What service do you offer?

If you book an appointment, one of our expert stylists will work with you to find the best gown from our range for your body shape, style of wedding and budget. Our team have extensive experience and can also advise on alterations and changes to gowns.

Where do you source your gowns?

Our gowns include ex floor stock and sample gowns from Astra Stores and also ranges purchased exclusively for The Bridal Outlet from international designers.

Are your gowns second hand?

No, none of our gowns are second hand or preloved. They have never been worn for a wedding.

Can you sell my gown?

Unfortunately no, none of our gowns are second hand or pre-loved.

Can I hire one of your gowns?

Unfortunately no.

Does the price include alterations?

No. the price for the gown is to take home. Most brides do need some alterations to have their gown fit perfectly, and we can offer a range of alterations specialists our brides have used and have given good feedback on the service and outcomes.

Can you store my gown until my wedding?

Unfortunately no, we do not offer that service. We do have breathable hanging bags available for purchase which are the best way to store your gown before (and after) the wedding.

What is your price range?

We have gowns as low as $295 and then up to $4,995. You can view our gowns by price.