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Array ( [filters] => Array ( [filter] => location-gown [table] => tv [rows] => Array ( [filter] => location-gown [table] => tv [title] => Albany [value] => Albany [current_value] => 0 [type] => tv [checked] => [selected] => [disabled] => [delimeter] => | [idx] => 0 [num] => 167 [filter_key] => tv|location-gown ) Array ( [filter] => location-gown [table] => tv [title] => Hamilton [value] => Hamilton [current_value] => 0 [type] => tv [checked] => [selected] => [disabled] => [delimeter] => | [idx] => 1 [num] => 129 [filter_key] => tv|location-gown ) [has_active] => [delimeter] => | [filter_key] => tv|location-gown ) Array ( [filter] => size-bo [table] => tv [rows] => Array ( [filter] => size-bo [table] => tv [title] => 00 [value] => 00 [current_value] => 0 [type] => tv [checked] => [selected] => [disabled] => [delimeter] => | [idx] => 0 [num] => 1 [filter_key] => tv|size-bo ) Array ( [filter] => size-bo [table] => tv [title] => 04 [value] => 04 [current_value] => 0 [type] => tv [checked] 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[table] => tv [rows] => Array ( [filter] => under-2000 [table] => tv [title] => yes [value] => yes [current_value] => 0 [type] => tv [checked] => [selected] => [disabled] => [delimeter] => | [idx] => 0 [num] => 93 [filter_key] => tv|under-2000 ) [has_active] => [delimeter] => | [filter_key] => tv|under-2000 ) Array ( [filter] => under-2500 [table] => tv [rows] => Array ( [filter] => under-2500 [table] => tv [title] => yes [value] => yes [current_value] => 0 [type] => tv [checked] => [selected] => [disabled] => [delimeter] => | [idx] => 0 [num] => 62 [filter_key] => tv|under-2500 ) [has_active] => [delimeter] => | [filter_key] => tv|under-2500 ) Array ( [filter] => under-3000 [table] => tv [rows] => Array ( [filter] => under-3000 [table] => tv [title] => yes [value] => yes [current_value] => 0 [type] => tv [checked] => [selected] => [disabled] => [delimeter] => | [idx] => 0 [num] => 20 [filter_key] => tv|under-3000 ) [has_active] => [delimeter] => | [filter_key] => tv|under-3000 ) [results] => Array ( [id] => 8741 [type] => document [pagetitle] => Benjamin Walk [longtitle] => [description] => [alias] => benjamin-walk [link_attributes] => [published] => 1 [pub_date] => 0 [unpub_date] => 0 [parent] => 8724 [isfolder] => 0 [introtext] => [richtext] => 1 [template] => 98 [menuindex] => 0 [searchable] => 1 [cacheable] => 1 [createdby] => 1 [createdon] => 1559155500 [editedby] => 9021 [editedon] => 1589281398 [deleted] => 0 [deletedon] => 0 [deletedby] => 0 [publishedon] => 1570667940 [publishedby] => 43 [menutitle] => [content_dispo] => 0 [hidemenu] => 0 [class_key] => MODX\Revolution\modDocument [context_key] => web [content_type] => 1 [uri] => benjamin-walk.html [uri_override] => 0 [hide_children_in_tree] => 0 [show_in_tree] => 1 [properties] => Array ( [stercseo] => Array ( [index] => 1 [follow] => 1 [sitemap] => 1 [priority] => 0.5 [changefreq] => weekly ) [contentblocks] => Array ( [content] => [{"layout":1,"content":{"main":[{"value":"<p>Our shoes are imported from the USA from a company called <a href=\"https://benjamin-walk.com/\">Benjamin Walk</a>. They have been around since 1896 so certainly know about wedding shoes.</p><p>The have three brands</p><p style=\"margin-left: 20px;\">Liz Rene - silk shoes - high end couture</p><p style=\"margin-left: 20px;\">Touch ups - satin shoes - mid range</p><p style=\"margin-left: 20px;\">Dyeables - a company they bought out - more focused on the budget end.</p><p>They are also the agent for Paradox shoes in the USA (a UK company who already has a distributor in New Zealand)</p><p>Within the dyeables brand they have the Comfort collection - shoes which have some built in padding. Great for on the day comfort.</p><p>Silk and satin shoes are able to be dyed. There is a video on how this can be done on their <a href=\"https://www.youtube.com/watch?v=wy4_XWCyhFo\">website</a>. We do have a dye kit in New Zealand and for a rush situation can dye some shoes.</p><p>But generally what happens is, once the bride has confirmed the size, we order from Benjamin Walk and they dye them. We charge a dye fee. It includes dying it black after the wedding if they want to get a couple more wears out of it.</p><p>Important notes on dying:</p><p style=\"margin-left: 20px;\">It is a fabric dye and unless waterproofed will wash out. </p><p style=\"margin-left: 20px;\">When waterproofed it will need to be done often to keep it waterproof</p><p style=\"margin-left: 20px;\">The customer should choose the colour from the dye book. We can't be held responsible if they choose the wrong colour</p><p style=\"margin-left: 20px;\">For ivory or off white please choose from the four standard swatches you have. TU501 LIght Ivory, TU502 Premier natural, TU577 Medium ivory, TU578 Dark ivory.</p><p style=\"margin-left: 20px;\">We don't dye without the shoe and the dying paid for<br></p><p>When sizing shoes for a customer you need to be aware that there are four lasts for the ranges. To identify the last you can turn the shoes over and see some have the same shape (round toe, square toe wider front, etc). A size 8 with a different last will be a different fit on the foot. To establish a size try and get a shoe with the same last as the one the customer wants. </p><p>We sell our NZ stock BEFORE we order -- transfer from another store rather than order<br></p><p>If we don't have stock we can order two sizes in for a customer and they can take whichever fits. We don't order without payment. We can refund if neither fits or there is a fault but if they have paid then they should have a committment to the shoe and will stop looking elsewhere.</p><p>If the wedding is close then before ordering we should log in and check the Benjamin Walk stock on hand. They do have some stock of discontinued shoes so you can always check if someone is passionate about a particular shoe (of course it will be full price to order).<br></p><p>Benefits of Benjamin Walk shoes</p><p style=\"margin-left: 20px;\">Good quality - rare to have faults</p><p style=\"margin-left: 20px;\">Leather sole</p><p style=\"margin-left: 20px;\">Comfortable - important on your wedding day</p><p style=\"margin-left: 20px;\">Classic styling</p><p style=\"margin-left: 20px;\">Affordable quality<br></p><p style=\"margin-left: 20px;\"><br></p><p><br></p><p style=\"margin-left: 20px;\"><br></p><p><br></p><p><br></p><p style=\"margin-left: 20px;\"><br></p><p style=\"margin-left: 20px;\"><br></p>","field":0,"settings":[]}]},"settings":[],"parent":0,"title":""}] [linear] => Array ( [0] => Array ( [value] => <p>Our shoes are imported from the USA from a company called <a href="https://benjamin-walk.com/">Benjamin Walk</a>. They have been around since 1896 so certainly know about wedding shoes.</p><p>The have three brands</p><p style="margin-left: 20px;">Liz Rene - silk shoes - high end couture</p><p style="margin-left: 20px;">Touch ups - satin shoes - mid range</p><p style="margin-left: 20px;">Dyeables - a company they bought out - more focused on the budget end.</p><p>They are also the agent for Paradox shoes in the USA (a UK company who already has a distributor in New Zealand)</p><p>Within the dyeables brand they have the Comfort collection - shoes which have some built in padding. Great for on the day comfort.</p><p>Silk and satin shoes are able to be dyed. There is a video on how this can be done on their <a href="https://www.youtube.com/watch?v=wy4_XWCyhFo">website</a>. We do have a dye kit in New Zealand and for a rush situation can dye some shoes.</p><p>But generally what happens is, once the bride has confirmed the size, we order from Benjamin Walk and they dye them. We charge a dye fee. It includes dying it black after the wedding if they want to get a couple more wears out of it.</p><p>Important notes on dying:</p><p style="margin-left: 20px;">It is a fabric dye and unless waterproofed will wash out. </p><p style="margin-left: 20px;">When waterproofed it will need to be done often to keep it waterproof</p><p style="margin-left: 20px;">The customer should choose the colour from the dye book. We can't be held responsible if they choose the wrong colour</p><p style="margin-left: 20px;">For ivory or off white please choose from the four standard swatches you have. TU501 LIght Ivory, TU502 Premier natural, TU577 Medium ivory, TU578 Dark ivory.</p><p style="margin-left: 20px;">We don't dye without the shoe and the dying paid for<br></p><p>When sizing shoes for a customer you need to be aware that there are four lasts for the ranges. To identify the last you can turn the shoes over and see some have the same shape (round toe, square toe wider front, etc). A size 8 with a different last will be a different fit on the foot. To establish a size try and get a shoe with the same last as the one the customer wants. </p><p>We sell our NZ stock BEFORE we order -- transfer from another store rather than order<br></p><p>If we don't have stock we can order two sizes in for a customer and they can take whichever fits. We don't order without payment. We can refund if neither fits or there is a fault but if they have paid then they should have a committment to the shoe and will stop looking elsewhere.</p><p>If the wedding is close then before ordering we should log in and check the Benjamin Walk stock on hand. They do have some stock of discontinued shoes so you can always check if someone is passionate about a particular shoe (of course it will be full price to order).<br></p><p>Benefits of Benjamin Walk shoes</p><p style="margin-left: 20px;">Good quality - rare to have faults</p><p style="margin-left: 20px;">Leather sole</p><p style="margin-left: 20px;">Comfortable - important on your wedding day</p><p style="margin-left: 20px;">Classic styling</p><p style="margin-left: 20px;">Affordable quality<br></p><p style="margin-left: 20px;"><br></p><p><br></p><p style="margin-left: 20px;"><br></p><p><br></p><p><br></p><p style="margin-left: 20px;"><br></p><p style="margin-left: 20px;"><br></p> [field] => 0 [settings] => Array ( ) ) ) [fieldcounts] => Array ( [0] => 1 ) [_isContentBlocks] => 1 ) ) [alias_visible] => 1 [intro] => Benjamin Walk Our shoes are imported from the USA from a company called Benjamin Walk. They have been around since 1896 so certainly know about wedding shoes.The have three brandsLiz Rene - silk shoes - high end coutureTouch ups - satin shoes - mid rangeDyeables - a company they bought out - more focused on the budget end.They are also the agent for Paradox shoes in the USA (a UK company who already has a distributor in New Zealand)Within the dyeables brand they have the Comfort collection - shoes which have some built in padding. Great for on the day comfort.Silk and satin shoes are able to be dyed. There is a video on how this can be done on their website. We do have a dye kit in New Zealand and for a rush situation can dye some shoes.But generally what happens is, once the bride has confirmed the size, we order from Benjamin Walk and they dye them. We charge a dye fee. It includes dying it black after the wedding if they want to get a couple more wears out of it.Important notes on dying:It is a fabric dye and unless waterproofed will wash out. When waterproofed it will need to be done often to keep it waterproofThe customer should choose the colour from the dye book. We cant be held responsible if they choose the wrong colourFor ivory or off white please choose from the four standard swatches you have. TU501 LIght Ivory, TU502 Premier natural, TU577 Medium ivory, TU578 Dark ivory.We dont dye without the shoe and the dying paid forWhen sizing shoes for a customer you need to be aware that there are four lasts for the ranges. To identify the last you can turn the shoes over and see some have the same shape (round toe, square toe wider front, etc). A size 8 with a different last will be a different fit on the foot. To establish a size try and get a shoe with the same last as the one the customer wants. We sell our NZ stock BEFORE we order -- transfer from another store rather than orderIf we dont have stock we can order two sizes in for a customer and they can take whichever fits. We dont order without payment. We can refund if neither fits or there is a fault but if they have paid then they should have a committment to the shoe and will stop looking elsewhere.If the wedding is close then before ordering we should log in and check the Benjamin Walk stock on hand. They do have some stock of discontinued shoes so you can always check if someone is passionate about a particular shoe (of course it will be full price to order).Benefits of Benjamin Walk shoesGood quality - rare to have faultsLeather soleComfortable - important on your wedding dayClassic stylingAffordable quality [designer-bo] => [onsale] => [onspecial] => [onspecialtext] => [price] => [price-bo] => [price1-bo] => [productimage] => [productno] => [sale-image] => [size-bo] => [size2-bo] => [sold] => [weight] => [idx] => 1177 ) Array ( [id] => 10479 [type] => document [pagetitle] => Boston Veil [longtitle] => Soft English Net [description] => [alias] => boston-veil [link_attributes] => [published] => 1 [pub_date] => 0 [unpub_date] => 0 [parent] => 34 [isfolder] => 0 [introtext] => [richtext] => 1 [template] => 11 [menuindex] => 12 [searchable] => 1 [cacheable] => 1 [createdby] => 43 [createdon] => 1626844523 [editedby] => 1 [editedon] => 1756776535 [deleted] => 0 [deletedon] => 0 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Zyla.UP [longtitle] => Pearl and crystal [description] => Pearl and crystal [alias] => zyla.up [link_attributes] => [published] => 1 [pub_date] => 0 [unpub_date] => 0 [parent] => 4360 [isfolder] => 0 [introtext] => [richtext] => 1 [template] => 11 [menuindex] => 21 [searchable] => 1 [cacheable] => 1 [createdby] => 43 [createdon] => 1673316573 [editedby] => 43 [editedon] => 1765868223 [deleted] => 0 [deletedon] => 0 [deletedby] => 0 [publishedon] => 1561680420 [publishedby] => 43 [menutitle] => [content_dispo] => 0 [hidemenu] => 0 [class_key] => MODX\Revolution\modDocument [context_key] => web [content_type] => 1 [uri] => zyla.up.html [uri_override] => 0 [hide_children_in_tree] => 0 [show_in_tree] => 1 [properties] => Array ( [stercseo] => Array ( [index] => [follow] => [sitemap] => [priority] => [changefreq] => ) [contentblocks] => Array ( [content] => [{"layout":1,"content":{"main":[{"value":"","field":0,"settings":[]}]},"settings":[],"parent":0,"title":""}] [linear] => Array ( [0] => Array ( [value] => [field] => 0 [settings] => Array ( ) ) ) [fieldcounts] => Array ( [0] => 1 ) [_isContentBlocks] => 1 ) [seosuite] => Array ( [uri] => zyla.up.html ) ) [alias_visible] => 1 [intro] => Zyla.UP Pearl and crystal Pearl and crystal [designer-bo] => [onsale] => [onspecial] => [onspecialtext] => [price] => 169.50 [price-bo] => [price1-bo] => [productimage] => img/products/accessories/jewellery/Earrings/untamed/zylaup-1.jpg [productno] => Zyla.UP [sale-image] => No Message [size-bo] => [size2-bo] => [sold] => [weight] => [idx] => 1182 ) Array ( [id] => 8751 [type] => document [pagetitle] => Vows Magazine Articles [longtitle] => [description] => [alias] => vows-magazine [link_attributes] => [published] => 1 [pub_date] => 0 [unpub_date] => 0 [parent] => 8724 [isfolder] => 0 [introtext] => [richtext] => 1 [template] => 98 [menuindex] => 0 [searchable] => 1 [cacheable] => 1 [createdby] => 1 [createdon] => 1559155655 [editedby] => 43 [editedon] => 1592375808 [deleted] => 0 [deletedon] => 0 [deletedby] => 0 [publishedon] => 1559762280 [publishedby] => 1 [menutitle] => [content_dispo] => 0 [hidemenu] => 0 [class_key] => MODX\Revolution\modDocument [context_key] => web [content_type] => 1 [uri] => vows-magazine.html [uri_override] => 0 [hide_children_in_tree] => 0 [show_in_tree] => 1 [properties] => Array ( [stercseo] => Array ( [index] => 1 [follow] => 1 [sitemap] => 1 [priority] => 0.5 [changefreq] => weekly ) [contentblocks] => Array ( [content] => [{"layout":10,"content":{"main":[{"value":"<p><a href=\"/img/staff-manual/vows-magazine/ask-for-the-sale.pdf\">Ask for the sale - Nov 19</a><br></p><p><a href=\"/img/staff-manual/vows-magazine/areyouengagedinyourjob.pdf\">Are you Engaged in your job - May 17</a><br></p><p><a href=\"/img/staff-manual/vows-magazine/bridalfunfacts.pdf\">Bridal Fun Facts - May 16</a><br></p><p><a href=\"/img/staff-manual/vows-magazine/buildingabetterbridalbusiness.pdf\">Building a better bridal business - July 16<br></a></p><p><a href=\"img/staff-manual/vows-magazine/buying-signals-vows.pdf\" target=\"_blank\">Buying Signals - Jan 12</a></p><p><a href=\"img/staff-manual/vows-magazine/closing-the-sale-vows.pdf\" target=\"_blank\">Closing the Sale - Jul 13</a><br></p><p><a href=\"/img/staff-manual/vows-magazine/dissecting-the-experience.pdf\">Dissecting the Experience - Mar 18</a><br></p><p><a href=\"/img/staff-manual/vows-magazine/educating-your-bride.pdf\">Educating your bride - Mar 19<br></a></p><p><a href=\"img/staff-manual/vows-magazine/eight-sales-assumptions.pdf\">Eight Common Sales Assumption Nov 18</a><br></p><p><a href=\"/img/staff-manual/vows-magazine/familydrama.pdf\">Family Drama - July 16</a><br></p><p><a href=\"/img/staff-manual/vows-magazine/fivedifficultbrides.pdf\">Five Difficult Brides - Sept 16<br></a></p><p><a href=\"/img/staff-manual/vows-magazine/get-your-guru-on.pdf\" target=\"_blank\">Get your Guru on - May 18</a></p><p><a href=\"/img/staff-manual/vows-magazine/gettingbridesfromashowtoyourstore.pdf\">Getting brides from a show to your store - Mar 17<br></a></p><p><a href=\"img/staff-manual/vows-magazine/getting-inside-the-brides-mind-vows.pdf\">Getting inside the Brides Mind - July 10</a><br></p><p><a href=\"/img/staff-manual/vows-magazine/great-expectations-of-a-full-service-salon.pdf\">Great expectations of a full service salon - Jan 18<br></a></p><p><a href=\"img/staff-manual/vows-magazine/how-to-turn-appointments-to-clients.pdf\">How to turn Appointments in to Clients - Wedding Wire</a><br><a href=\"/img/staff-manual/vows-magazine/great-expectations-of-a-full-service-salon.pdf\"></a></p><p><a href=\"/img/staff-manual/vows-magazine/managingemotionalcustomers.pdf\">Managing emotional customers - May 16</a><br></p><p><a href=\"/img/staff-manual/vows-magazine/motivatingfactors.pdf\">Motivating factors - Sept 16</a><br></p><p><a href=\"/img/staff-manual/vows-magazine/nuturingrelationships.pdf\">Nurturing relationships - Nov 16<br></a></p><p><a href=\"/img/staff-manual/vows-magazine/objections-that-blindside.pdf\">Objections that Blindside - Aug 19<br></a></p><p><a href=\"img/staff-manual/vows-magazine/overcoming-5-major-sales-objections-vows.pdf\">Overcoming 5 major sales objections - Sept 11<br></a></p><p><a href=\"img/staff-manual/vows-magazine/post-order-process-positives-vows.pdf\">Post order Process Positives - Sept 13</a><br></p><p><a href=\"img/staff-manual/vows-magazine/powering-your-confidence-on-the-sales-floor.pdf\">Powering your confidence on the sales floor - Jan 16<br></a></p><p><a href=\"img/staff-manual/vows-magazine/properly-measuring-a-bride-vows.pdf\">Properly measuring a bride- Sept 10</a><br></p><p><a href=\"/img/staff-manual/vows-magazine/pumpupthesalesvolume.pdf\">Pump up the sales volume - Jan 17<br></a></p><p><a href=\"/img/staff-manual/vows-magazine/put-more-poser-in-the-pull.pdf\">Put More Power in the Pull - Mar 19<br></a></p><p><a href=\"img/staff-manual/vows-magazine/sales-traits-they-hate-vows.pdf\">Sales traits they hate - Mar 11</a><br></p><p><a href=\"/img/staff-manual/vows-magazine/sevenhabitstolose.pdf\">Seven habits to lose - Sept 16</a><br></p><p><a href=\"/img/staff-manual/vows-magazine/sevenstrategiesforgarneringreviews.pdf\">Seven strategies for garnering reviews - May 16<br></a></p><p><a href=\"https://www.astrabridal.co.nz/img/staff-manual/vows-magazine/vows-jul-aug2017-pages-120-1261.pdf\">Six signs you are making the sale about yourself - July 17</a><br></p><p><a href=\"/img/staff-manual/vows-magazine/threesecretstoeasilymakingasale.pdf\">Three secrets to easily making a sale - Mar 18</a><br></p><p><a href=\"img/staff-manual/vows-magazine/10-things-every-bridal-consultant-must-know.pdf\" target=\"_blank\">Ten Things Every Bridal Consultant Must Know -Sept 15<br></a></p><p><a href=\"/img/staff-manual/vows-magazine/upsellingethically.pdf\">Upselling ethicall - Sept 17<br></a></p><p><a href=\"/img/staff-manual/vows-magazine/win-over-the-first-visit-bride.pdf\" target=\"_blank\">Win over the first visit bride - Jan 19<br></a></p><p><a href=\"/img/staff-manual/vows-magazine/win-over-the-first-visit-bride.pdf\" target=\"_blank\"></a><br></p>","field":0,"settings":[]}]},"settings":{"class":""},"parent":0,"title":""},{"layout":1,"content":{"main":[{"value":"","field":0,"settings":[]}]},"settings":[],"parent":0,"title":""},{"layout":1,"content":{"main":[{"value":"","field":0,"settings":[]}]},"settings":[],"parent":0,"title":""}] [linear] => Array ( [0] => Array ( [value] => <p><a href="/img/staff-manual/vows-magazine/ask-for-the-sale.pdf">Ask for the sale - Nov 19</a><br></p><p><a href="/img/staff-manual/vows-magazine/areyouengagedinyourjob.pdf">Are you Engaged in your job - May 17</a><br></p><p><a href="/img/staff-manual/vows-magazine/bridalfunfacts.pdf">Bridal Fun Facts - May 16</a><br></p><p><a href="/img/staff-manual/vows-magazine/buildingabetterbridalbusiness.pdf">Building a better bridal business - July 16<br></a></p><p><a href="img/staff-manual/vows-magazine/buying-signals-vows.pdf" target="_blank">Buying Signals - Jan 12</a></p><p><a href="img/staff-manual/vows-magazine/closing-the-sale-vows.pdf" target="_blank">Closing the Sale - Jul 13</a><br></p><p><a href="/img/staff-manual/vows-magazine/dissecting-the-experience.pdf">Dissecting the Experience - Mar 18</a><br></p><p><a href="/img/staff-manual/vows-magazine/educating-your-bride.pdf">Educating your bride - Mar 19<br></a></p><p><a href="img/staff-manual/vows-magazine/eight-sales-assumptions.pdf">Eight Common Sales Assumption Nov 18</a><br></p><p><a href="/img/staff-manual/vows-magazine/familydrama.pdf">Family Drama - July 16</a><br></p><p><a href="/img/staff-manual/vows-magazine/fivedifficultbrides.pdf">Five Difficult Brides - Sept 16<br></a></p><p><a href="/img/staff-manual/vows-magazine/get-your-guru-on.pdf" target="_blank">Get your Guru on - May 18</a></p><p><a href="/img/staff-manual/vows-magazine/gettingbridesfromashowtoyourstore.pdf">Getting brides from a show to your store - Mar 17<br></a></p><p><a href="img/staff-manual/vows-magazine/getting-inside-the-brides-mind-vows.pdf">Getting inside the Brides Mind - July 10</a><br></p><p><a href="/img/staff-manual/vows-magazine/great-expectations-of-a-full-service-salon.pdf">Great expectations of a full service salon - Jan 18<br></a></p><p><a href="img/staff-manual/vows-magazine/how-to-turn-appointments-to-clients.pdf">How to turn Appointments in to Clients - Wedding Wire</a><br><a href="/img/staff-manual/vows-magazine/great-expectations-of-a-full-service-salon.pdf"></a></p><p><a href="/img/staff-manual/vows-magazine/managingemotionalcustomers.pdf">Managing emotional customers - May 16</a><br></p><p><a href="/img/staff-manual/vows-magazine/motivatingfactors.pdf">Motivating factors - Sept 16</a><br></p><p><a href="/img/staff-manual/vows-magazine/nuturingrelationships.pdf">Nurturing relationships - Nov 16<br></a></p><p><a href="/img/staff-manual/vows-magazine/objections-that-blindside.pdf">Objections that Blindside - Aug 19<br></a></p><p><a href="img/staff-manual/vows-magazine/overcoming-5-major-sales-objections-vows.pdf">Overcoming 5 major sales objections - Sept 11<br></a></p><p><a href="img/staff-manual/vows-magazine/post-order-process-positives-vows.pdf">Post order Process Positives - Sept 13</a><br></p><p><a href="img/staff-manual/vows-magazine/powering-your-confidence-on-the-sales-floor.pdf">Powering your confidence on the sales floor - Jan 16<br></a></p><p><a href="img/staff-manual/vows-magazine/properly-measuring-a-bride-vows.pdf">Properly measuring a bride- Sept 10</a><br></p><p><a href="/img/staff-manual/vows-magazine/pumpupthesalesvolume.pdf">Pump up the sales volume - Jan 17<br></a></p><p><a href="/img/staff-manual/vows-magazine/put-more-poser-in-the-pull.pdf">Put More Power in the Pull - Mar 19<br></a></p><p><a href="img/staff-manual/vows-magazine/sales-traits-they-hate-vows.pdf">Sales traits they hate - Mar 11</a><br></p><p><a href="/img/staff-manual/vows-magazine/sevenhabitstolose.pdf">Seven habits to lose - Sept 16</a><br></p><p><a href="/img/staff-manual/vows-magazine/sevenstrategiesforgarneringreviews.pdf">Seven strategies for garnering reviews - May 16<br></a></p><p><a href="https://www.astrabridal.co.nz/img/staff-manual/vows-magazine/vows-jul-aug2017-pages-120-1261.pdf">Six signs you are making the sale about yourself - July 17</a><br></p><p><a href="/img/staff-manual/vows-magazine/threesecretstoeasilymakingasale.pdf">Three secrets to easily making a sale - Mar 18</a><br></p><p><a href="img/staff-manual/vows-magazine/10-things-every-bridal-consultant-must-know.pdf" target="_blank">Ten Things Every Bridal Consultant Must Know -Sept 15<br></a></p><p><a href="/img/staff-manual/vows-magazine/upsellingethically.pdf">Upselling ethicall - Sept 17<br></a></p><p><a href="/img/staff-manual/vows-magazine/win-over-the-first-visit-bride.pdf" target="_blank">Win over the first visit bride - Jan 19<br></a></p><p><a href="/img/staff-manual/vows-magazine/win-over-the-first-visit-bride.pdf" target="_blank"></a><br></p> [field] => 0 [settings] => Array ( ) ) [1] => Array ( [value] => [field] => 0 [settings] => Array ( ) ) [2] => Array ( [value] => [field] => 0 [settings] => Array ( ) ) ) [fieldcounts] => Array ( [0] => 3 ) [_isContentBlocks] => 1 ) ) [alias_visible] => 1 [intro] => Vows Magazine Articles Ask for the sale - Nov 19Are you Engaged in your job - May 17Bridal Fun Facts - May 16Building a better bridal business - July 16Buying Signals - Jan 12Closing the Sale - Jul 13Dissecting the Experience - Mar 18Educating your bride - Mar 19Eight Common Sales Assumption Nov 18Family Drama - July 16Five Difficult Brides - Sept 16Get your Guru on - May 18Getting brides from a show to your store - Mar 17Getting inside the Brides Mind - July 10Great expectations of a full service salon - Jan 18How to turn Appointments in to Clients - Wedding WireManaging emotional customers - May 16Motivating factors - Sept 16Nurturing relationships - Nov 16Objections that Blindside - Aug 19Overcoming 5 major sales objections - Sept 11Post order Process Positives - Sept 13Powering your confidence on the sales floor - Jan 16Properly measuring a bride- Sept 10Pump up the sales volume - Jan 17Put More Power in the Pull - Mar 19Sales traits they hate - Mar 11Seven habits to lose - Sept 16Seven strategies for garnering reviews - May 16Six signs you are making the sale about yourself - July 17Three secrets to easily making a sale - Mar 18Ten Things Every Bridal Consultant Must Know -Sept 15Upselling ethicall - Sept 17Win over the first visit bride - Jan 19 [designer-bo] => [onsale] => [onspecial] => [onspecialtext] => [price] => [price-bo] => [price1-bo] => [productimage] => [productno] => [sale-image] => [size-bo] => [size2-bo] => [sold] => [weight] => [idx] => 1183 ) Array ( [id] => 8752 [type] => document [pagetitle] => Overcoming Objections by Maggie Sottero [longtitle] => [description] => [alias] => overcoming-objections-by-maggie-sottero [link_attributes] => [published] => 1 [pub_date] => 0 [unpub_date] => 0 [parent] => 8724 [isfolder] => 0 [introtext] => [richtext] => 1 [template] => 98 [menuindex] => 0 [searchable] => 1 [cacheable] => 1 [createdby] => 1 [createdon] => 1559155671 [editedby] => 9021 [editedon] => 1589284225 [deleted] => 0 [deletedon] => 0 [deletedby] => 0 [publishedon] => 1559760660 [publishedby] => 1 [menutitle] => [content_dispo] => 0 [hidemenu] => 0 [class_key] => MODX\Revolution\modDocument [context_key] => web [content_type] => 1 [uri] => overcoming-objections-by-maggie-sottero.html [uri_override] => 0 [hide_children_in_tree] => 0 [show_in_tree] => 1 [properties] => Array ( [stercseo] => Array ( [index] => 1 [follow] => 1 [sitemap] => 1 [priority] => 0.5 [changefreq] => weekly ) [contentblocks] => Array ( [content] => [{"layout":10,"content":{"main":[{"value":"<p>OBJECTIONS AND CLOSING THE SALE</p><main><section>\n <p>OVERCOMING OBJECTIONS<br>Anticipating\n common objections can help you readily answer a bride’s questions, help\n clarify her hesitations, and more effectively close a sale. Your \nresponses to a bride’s objections can turn her indecision into a “YES!”<br>1. Bride: “What kind of discount can you give me on this dress?”</p><ul><li>Acknowledge:\n “I understand we live in a world of discounting, comparison shopping, \nand ecommerce, and you want to get the best price available.”</li><li>Clarify: “What kinds of discounts and promotions are you looking for?”</li><li>Respond:\n “Maggie Sottero Designs offers beautiful, high-quality gowns with \nincredible value. Furthermore, these gowns are already priced at the \nManufacturer’s Suggested Retail Price, which is the very best price \navailable. When your gown arrives, we will hand-inspect your gown, steam\n it, and coordinate your fittings to make sure all of the details are \ntaken care of for your perfect day.” (Describe any additional promotions\n or services specific to your store.)</li></ul><p>2. Bride: “I found this gown online for a lot less money.”</p><ul><li>Acknowledge:\n “We understand ‘wedding dress’ websites might appear to have a wealth \nof products priced at next-to-nothing. The internet does have a lot of \nconvenient and economical options for the modern bride.”</li><li>Clarify:\n “What site have you visited that has Maggie Sottero Designs products? \nIs the site listed as an ‘Authorized Retailer’ on Maggie Sottero \nDesigns’ website?”</li><li>Respond: “If a website is selling authentic \nMaggie Sottero Designs gowns, they should be selling their styles at the\n Manufacturer’s Suggested Retail Price and be listed as an Authorized \nMaggie Sottero Designs Retailer on the designer’s website. Please be \naware there are many online websites using designer images illegally to \nsell counterfeit dresses. Unfortunately, we have seen brides who \npurchased a gown online, hoping to save money, and received a gown that \nwas not at all like the authentic designer gown they thought they would \nreceive. Many of these brides ended up spending more money in the end \nbecause the online discount gown was not wearable.”</li></ul><p>If the \nobjection is about price in general, impress upon the customer the value\n of the product, and the unique value of your services and expertise.</p><p>3. Bride: “I want my mom (sister, aunt, friend) to see the dress before I can buy it.”</p><ul><li>Acknowledge: “I totally understand that you want your friends and family to help with this important decision!”</li><li>Clarify: “Do you have Skype or FaceTime? Would you like to give your sister/aunt/friend a call?”</li><li>Respond:\n “We have brides who frequently FaceTime or Skype with their loved ones \nso they can be involved in the process.” (Some retail stores have a \nwebcam to assist in facilitating this. The absent party may login to her\n computer at home and view the bride in her gown.)</li></ul><p>Or<br>“Let’s schedule a follow-up visit when your mom is available to join you so she can see how beautiful you look in this gown.”</p><p>4. Bride: “I don’t know if my fiancée will like it.”</p><ul><li>Acknowledge:\n “It’s understandable to be anxious about finding gown that your fiancée\n will love as much as you do. After all, a wedding is a special event \nfor both of you—a declaration of your shared love!”</li><li>Clarify: “Is\n there something specific that you think your fiancée would dislike \nabout this gown? Did you two have another style in mind?”</li><li>Respond:\n “When your fiancée sees you walking down the aisle looking as gorgeous \nas you do in this gown, all that will matter is your joy, love, and \ncommitment to each other.”</li></ul><p>Or</p><ul><li>“Your \nfiancée is marrying YOU and will love anything you choose. The gown is \nan expression of you, so choose the style that makes you feel fabulous \nand it will reflect in how you look on your wedding day.”</li></ul><p>5. Bride: “I don’t know what the gown will look like in my size.”</p><ul><li>Acknowledge:\n “I understand you want to look perfect on your big day, and you may \nworry the gown will look different when it is in your size.”</li><li>Clarify: “What are you most concerned with about the size and fitting of your dress? Do you want to flatter certain features?”</li><li>Respond:\n “Let’s try something similar in your size so you can get an idea of the\n fit.” (Only say this if you know you have such a dress)</li></ul><p>Or \n “Most brides don’t order the sample size. We will measure you and help \nyou select thesize that best fits your measurements. It may still be \nnecessary for minor alterations (at an additional charge) to achieve the\n perfect fit.”<br>Sometimes it works to have someone else model the gown\n for the bride so she can see what it looks like when the gown is \nproperly fitted.</p><p>6. Bride: “I don’t want to be measured until I lose weight.”</p><ul><li>Acknowledge: “We understand—most brides want to lose weight before their wedding!”</li><li>Clarify: “Let’s consider your wedding date… how much weight do you anticipate losing by then?”</li><li>Respond:\n If wedding is approaching fast… “There is no time to wait. We need to \norder your gown as soon as possible and make any alterations after \ndelivery.”</li></ul><p>If wedding is far \naway... “Great, let’s take a deposit today, and you can come in on \n[specify date within a month to reduce chance of discontinuation, etc.],\n and we can select the size based on your measurements.”<br>“We can \nmeasure you today and show you where you are on the size chart and you \ncan decide where you want to be, and how much weight you think you will \nlose between now and then. It’s always much easier and less expensive to\n take a gown in than to add gussets to make it larger. We suggest \nordering conservatively. Somewhere between where you measure today, and \nwhere you think you will be so we have some flexibility.” (Make sure the\n sales contract is well documented with the bride’s signature. She \nshould acknowledge that the gown is being ordered in a smaller size \nbecause she is planning to lose weight.)</p><p>7. Bride: “This is my first time trying on wedding dresses, and I don’t want to make a decision right away.”</p><ul><li>Acknowledge: “It’s exciting to shop for a wedding dress! We understand you want to find something perfect for your big day.”</li><li>Clarify\n and Respond: Find out what the bride hopes to accomplish by looking \nelsewhere. “Is there another silhouette or style you feel we’ve missed?”</li></ul><p>“You\n have been trying on a lot of gowns, which can get exhausting. Would you\n like to schedule a follow-up appointment and we can work together again\n soon?”</p><p>8. Bride: “I’m not ready to purchase because I have a lot of time before my wedding.”</p><ul><li>Acknowledge: “I understand you want to take your time with such an important purchase.”</li><li>Clarify:\n Make sure the bride is aware of delivery dates and the definition of a \n“made-to-order style.” Discuss what kind of early decisions and \nconfirmations she has already madein regards to her wedding planning.</li><li>Respond:\n “We want to reserve more than enough time to special order your gown. \nGowns take anywhere from 4 to 6 months to produce, and you will need \nadditional time for alterations, fittings and pre-bridal portraits. Not \nto mention, you want to get this major decision out of the way as it \naffects many other decisions for your wedding. You want to enjoy your \nengagement and not have to worry about your dress coming in right before\n your wedding.”</li></ul><p>CLOSING THE SALE</p><p>When you feel your \nbride is wearing “the dress,” ask the following question: “Do you have \nany questions, or is there anything I haven’t covered so far?” Answering\n her questions accordingly sets you up to ask for the sale.<br>Ask the bride to rate the dress on a scale of 1-10. How close is she to saying yes, a yes being a 10.<br>If\n she says “10!”, you know you have the sale. If she responds with a \nlower number, you know how close you are to making the sale.<br>If she \nresponds with 5 or less: “With a low number like [3], I get the feeling \nyou really have no interest. Is that fair?” If the bride says yes, find \nout what she would need to see or hear to result in a higher number.<br>5-9: “What do you need to see or hear to get to a 10?”<br>10: Ask for next steps. (See below)<br>And finally, close a sale with a question or segue way that feels natural:<br>• “Is this your dress? Are you ready to say yes to this dress?”<br>• “The next step is to get you measured for your gown. I can take care of all the order details for you.”<br>• “You’ll just need to make a deposit today, and we can get this gown ordered for you right away!”</p>\n </section></main>","field":0,"settings":[]}]},"settings":{"class":""},"parent":0,"title":""}] [linear] => Array ( [0] => Array ( [value] => <p>OBJECTIONS AND CLOSING THE SALE</p><main><section> <p>OVERCOMING OBJECTIONS<br>Anticipating common objections can help you readily answer a bride’s questions, help clarify her hesitations, and more effectively close a sale. Your responses to a bride’s objections can turn her indecision into a “YES!”<br>1. Bride: “What kind of discount can you give me on this dress?”</p><ul><li>Acknowledge: “I understand we live in a world of discounting, comparison shopping, and ecommerce, and you want to get the best price available.”</li><li>Clarify: “What kinds of discounts and promotions are you looking for?”</li><li>Respond: “Maggie Sottero Designs offers beautiful, high-quality gowns with incredible value. Furthermore, these gowns are already priced at the Manufacturer’s Suggested Retail Price, which is the very best price available. When your gown arrives, we will hand-inspect your gown, steam it, and coordinate your fittings to make sure all of the details are taken care of for your perfect day.” (Describe any additional promotions or services specific to your store.)</li></ul><p>2. Bride: “I found this gown online for a lot less money.”</p><ul><li>Acknowledge: “We understand ‘wedding dress’ websites might appear to have a wealth of products priced at next-to-nothing. The internet does have a lot of convenient and economical options for the modern bride.”</li><li>Clarify: “What site have you visited that has Maggie Sottero Designs products? Is the site listed as an ‘Authorized Retailer’ on Maggie Sottero Designs’ website?”</li><li>Respond: “If a website is selling authentic Maggie Sottero Designs gowns, they should be selling their styles at the Manufacturer’s Suggested Retail Price and be listed as an Authorized Maggie Sottero Designs Retailer on the designer’s website. Please be aware there are many online websites using designer images illegally to sell counterfeit dresses. Unfortunately, we have seen brides who purchased a gown online, hoping to save money, and received a gown that was not at all like the authentic designer gown they thought they would receive. Many of these brides ended up spending more money in the end because the online discount gown was not wearable.”</li></ul><p>If the objection is about price in general, impress upon the customer the value of the product, and the unique value of your services and expertise.</p><p>3. Bride: “I want my mom (sister, aunt, friend) to see the dress before I can buy it.”</p><ul><li>Acknowledge: “I totally understand that you want your friends and family to help with this important decision!”</li><li>Clarify: “Do you have Skype or FaceTime? Would you like to give your sister/aunt/friend a call?”</li><li>Respond: “We have brides who frequently FaceTime or Skype with their loved ones so they can be involved in the process.” (Some retail stores have a webcam to assist in facilitating this. The absent party may login to her computer at home and view the bride in her gown.)</li></ul><p>Or<br>“Let’s schedule a follow-up visit when your mom is available to join you so she can see how beautiful you look in this gown.”</p><p>4. Bride: “I don’t know if my fiancée will like it.”</p><ul><li>Acknowledge: “It’s understandable to be anxious about finding gown that your fiancée will love as much as you do. After all, a wedding is a special event for both of you—a declaration of your shared love!”</li><li>Clarify: “Is there something specific that you think your fiancée would dislike about this gown? Did you two have another style in mind?”</li><li>Respond: “When your fiancée sees you walking down the aisle looking as gorgeous as you do in this gown, all that will matter is your joy, love, and commitment to each other.”</li></ul><p>Or</p><ul><li>“Your fiancée is marrying YOU and will love anything you choose. The gown is an expression of you, so choose the style that makes you feel fabulous and it will reflect in how you look on your wedding day.”</li></ul><p>5. Bride: “I don’t know what the gown will look like in my size.”</p><ul><li>Acknowledge: “I understand you want to look perfect on your big day, and you may worry the gown will look different when it is in your size.”</li><li>Clarify: “What are you most concerned with about the size and fitting of your dress? Do you want to flatter certain features?”</li><li>Respond: “Let’s try something similar in your size so you can get an idea of the fit.” (Only say this if you know you have such a dress)</li></ul><p>Or “Most brides don’t order the sample size. We will measure you and help you select thesize that best fits your measurements. It may still be necessary for minor alterations (at an additional charge) to achieve the perfect fit.”<br>Sometimes it works to have someone else model the gown for the bride so she can see what it looks like when the gown is properly fitted.</p><p>6. Bride: “I don’t want to be measured until I lose weight.”</p><ul><li>Acknowledge: “We understand—most brides want to lose weight before their wedding!”</li><li>Clarify: “Let’s consider your wedding date… how much weight do you anticipate losing by then?”</li><li>Respond: If wedding is approaching fast… “There is no time to wait. We need to order your gown as soon as possible and make any alterations after delivery.”</li></ul><p>If wedding is far away... “Great, let’s take a deposit today, and you can come in on [specify date within a month to reduce chance of discontinuation, etc.], and we can select the size based on your measurements.”<br>“We can measure you today and show you where you are on the size chart and you can decide where you want to be, and how much weight you think you will lose between now and then. It’s always much easier and less expensive to take a gown in than to add gussets to make it larger. We suggest ordering conservatively. Somewhere between where you measure today, and where you think you will be so we have some flexibility.” (Make sure the sales contract is well documented with the bride’s signature. She should acknowledge that the gown is being ordered in a smaller size because she is planning to lose weight.)</p><p>7. Bride: “This is my first time trying on wedding dresses, and I don’t want to make a decision right away.”</p><ul><li>Acknowledge: “It’s exciting to shop for a wedding dress! We understand you want to find something perfect for your big day.”</li><li>Clarify and Respond: Find out what the bride hopes to accomplish by looking elsewhere. “Is there another silhouette or style you feel we’ve missed?”</li></ul><p>“You have been trying on a lot of gowns, which can get exhausting. Would you like to schedule a follow-up appointment and we can work together again soon?”</p><p>8. Bride: “I’m not ready to purchase because I have a lot of time before my wedding.”</p><ul><li>Acknowledge: “I understand you want to take your time with such an important purchase.”</li><li>Clarify: Make sure the bride is aware of delivery dates and the definition of a “made-to-order style.” Discuss what kind of early decisions and confirmations she has already madein regards to her wedding planning.</li><li>Respond: “We want to reserve more than enough time to special order your gown. Gowns take anywhere from 4 to 6 months to produce, and you will need additional time for alterations, fittings and pre-bridal portraits. Not to mention, you want to get this major decision out of the way as it affects many other decisions for your wedding. You want to enjoy your engagement and not have to worry about your dress coming in right before your wedding.”</li></ul><p>CLOSING THE SALE</p><p>When you feel your bride is wearing “the dress,” ask the following question: “Do you have any questions, or is there anything I haven’t covered so far?” Answering her questions accordingly sets you up to ask for the sale.<br>Ask the bride to rate the dress on a scale of 1-10. How close is she to saying yes, a yes being a 10.<br>If she says “10!”, you know you have the sale. If she responds with a lower number, you know how close you are to making the sale.<br>If she responds with 5 or less: “With a low number like [3], I get the feeling you really have no interest. Is that fair?” If the bride says yes, find out what she would need to see or hear to result in a higher number.<br>5-9: “What do you need to see or hear to get to a 10?”<br>10: Ask for next steps. (See below)<br>And finally, close a sale with a question or segue way that feels natural:<br>• “Is this your dress? Are you ready to say yes to this dress?”<br>• “The next step is to get you measured for your gown. I can take care of all the order details for you.”<br>• “You’ll just need to make a deposit today, and we can get this gown ordered for you right away!”</p> </section></main> [field] => 0 [settings] => Array ( ) ) ) [fieldcounts] => Array ( [0] => 1 ) [_isContentBlocks] => 1 ) ) [alias_visible] => 1 [intro] => Overcoming Objections by Maggie Sottero OBJECTIONS AND CLOSING THE SALE OVERCOMING OBJECTIONSAnticipating common objections can help you readily answer a bride’s questions, help clarify her hesitations, and more effectively close a sale. Your responses to a bride’s objections can turn her indecision into a “YES!”1. Bride: “What kind of discount can you give me on this dress?”Acknowledge: “I understand we live in a world of discounting, comparison shopping, and ecommerce, and you want to get the best price available.”Clarify: “What kinds of discounts and promotions are you looking for?”Respond: “Maggie Sottero Designs offers beautiful, high-quality gowns with incredible value. Furthermore, these gowns are already priced at the Manufacturer’s Suggested Retail Price, which is the very best price available. When your gown arrives, we will hand-inspect your gown, steam it, and coordinate your fittings to make sure all of the details are taken care of for your perfect day.” (Describe any additional promotions or services specific to your store.)2. Bride: “I found this gown online for a lot less money.”Acknowledge: “We understand ‘wedding dress’ websites might appear to have a wealth of products priced at next-to-nothing. The internet does have a lot of convenient and economical options for the modern bride.”Clarify: “What site have you visited that has Maggie Sottero Designs products? Is the site listed as an ‘Authorized Retailer’ on Maggie Sottero Designs’ website?”Respond: “If a website is selling authentic Maggie Sottero Designs gowns, they should be selling their styles at the Manufacturer’s Suggested Retail Price and be listed as an Authorized Maggie Sottero Designs Retailer on the designer’s website. Please be aware there are many online websites using designer images illegally to sell counterfeit dresses. Unfortunately, we have seen brides who purchased a gown online, hoping to save money, and received a gown that was not at all like the authentic designer gown they thought they would receive. Many of these brides ended up spending more money in the end because the online discount gown was not wearable.”If the objection is about price in general, impress upon the customer the value of the product, and the unique value of your services and expertise.3. Bride: “I want my mom (sister, aunt, friend) to see the dress before I can buy it.”Acknowledge: “I totally understand that you want your friends and family to help with this important decision!”Clarify: “Do you have Skype or FaceTime? Would you like to give your sister/aunt/friend a call?”Respond: “We have brides who frequently FaceTime or Skype with their loved ones so they can be involved in the process.” (Some retail stores have a webcam to assist in facilitating this. The absent party may login to her computer at home and view the bride in her gown.)Or“Let’s schedule a follow-up visit when your mom is available to join you so she can see how beautiful you look in this gown.”4. Bride: “I don’t know if my fiancée will like it.”Acknowledge: “It’s understandable to be anxious about finding gown that your fiancée will love as much as you do. After all, a wedding is a special event for both of you—a declaration of your shared love!”Clarify: “Is there something specific that you think your fiancée would dislike about this gown? Did you two have another style in mind?”Respond: “When your fiancée sees you walking down the aisle looking as gorgeous as you do in this gown, all that will matter is your joy, love, and commitment to each other.”Or“Your fiancée is marrying YOU and will love anything you choose. The gown is an expression of you, so choose the style that makes you feel fabulous and it will reflect in how you look on your wedding day.”5. Bride: “I don’t know what the gown will look like in my size.”Acknowledge: “I understand you want to look perfect on your big day, and you may worry the gown will look different when it is in your size.”Clarify: “What are you most concerned with about the size and fitting of your dress? Do you want to flatter certain features?”Respond: “Let’s try something similar in your size so you can get an idea of the fit.” (Only say this if you know you have such a dress)Or “Most brides don’t order the sample size. We will measure you and help you select thesize that best fits your measurements. It may still be necessary for minor alterations (at an additional charge) to achieve the perfect fit.”Sometimes it works to have someone else model the gown for the bride so she can see what it looks like when the gown is properly fitted.6. Bride: “I don’t want to be measured until I lose weight.”Acknowledge: “We understand—most brides want to lose weight before their wedding!”Clarify: “Let’s consider your wedding date… how much weight do you anticipate losing by then?”Respond: If wedding is approaching fast… “There is no time to wait. We need to order your gown as soon as possible and make any alterations after delivery.”If wedding is far away... “Great, let’s take a deposit today, and you can come in on [specify date within a month to reduce chance of discontinuation, etc.], and we can select the size based on your measurements.”“We can measure you today and show you where you are on the size chart and you can decide where you want to be, and how much weight you think you will lose between now and then. It’s always much easier and less expensive to take a gown in than to add gussets to make it larger. We suggest ordering conservatively. Somewhere between where you measure today, and where you think you will be so we have some flexibility.” (Make sure the sales contract is well documented with the bride’s signature. She should acknowledge that the gown is being ordered in a smaller size because she is planning to lose weight.)7. Bride: “This is my first time trying on wedding dresses, and I don’t want to make a decision right away.”Acknowledge: “It’s exciting to shop for a wedding dress! We understand you want to find something perfect for your big day.”Clarify and Respond: Find out what the bride hopes to accomplish by looking elsewhere. “Is there another silhouette or style you feel we’ve missed?”“You have been trying on a lot of gowns, which can get exhausting. Would you like to schedule a follow-up appointment and we can work together again soon?”8. Bride: “I’m not ready to purchase because I have a lot of time before my wedding.”Acknowledge: “I understand you want to take your time with such an important purchase.”Clarify: Make sure the bride is aware of delivery dates and the definition of a “made-to-order style.” Discuss what kind of early decisions and confirmations she has already madein regards to her wedding planning.Respond: “We want to reserve more than enough time to special order your gown. Gowns take anywhere from 4 to 6 months to produce, and you will need additional time for alterations, fittings and pre-bridal portraits. Not to mention, you want to get this major decision out of the way as it affects many other decisions for your wedding. You want to enjoy your engagement and not have to worry about your dress coming in right before your wedding.”CLOSING THE SALEWhen you feel your bride is wearing “the dress,” ask the following question: “Do you have any questions, or is there anything I haven’t covered so far?” Answering her questions accordingly sets you up to ask for the sale.Ask the bride to rate the dress on a scale of 1-10. How close is she to saying yes, a yes being a 10.If she says “10!”, you know you have the sale. If she responds with a lower number, you know how close you are to making the sale.If she responds with 5 or less: “With a low number like [3], I get the feeling you really have no interest. Is that fair?” If the bride says yes, find out what she would need to see or hear to result in a higher number.5-9: “What do you need to see or hear to get to a 10?”10: Ask for next steps. (See below)And finally, close a sale with a question or segue way that feels natural:• “Is this your dress? Are you ready to say yes to this dress?”• “The next step is to get you measured for your gown. I can take care of all the order details for you.”• “You’ll just need to make a deposit today, and we can get this gown ordered for you right away!” [designer-bo] => [onsale] => [onspecial] => [onspecialtext] => [price] => [price-bo] => [price1-bo] => [productimage] => [productno] => [sale-image] => [size-bo] => [size2-bo] => [sold] => [weight] => [idx] => 1184 ) Array ( [id] => 8724 [type] => document [pagetitle] => Staff Guidelines and Training [longtitle] => [description] => [alias] => staff-guidelines [link_attributes] => [published] => 1 [pub_date] => 0 [unpub_date] => 0 [parent] => 5360 [isfolder] => 0 [introtext] => [richtext] => 1 [template] => 98 [menuindex] => 3 [searchable] => 1 [cacheable] => 1 [createdby] => 1 [createdon] => 1559064458 [editedby] => 1 [editedon] => 1663049587 [deleted] => 0 [deletedon] => 0 [deletedby] => 0 [publishedon] => 1559760240 [publishedby] => 1 [menutitle] => [content_dispo] => 0 [hidemenu] => 0 [class_key] => MODX\Revolution\modDocument [context_key] => web [content_type] => 1 [uri] => staff-guidelines.html [uri_override] => 0 [hide_children_in_tree] => 0 [show_in_tree] => 1 [properties] => Array ( [stercseo] => Array ( [index] => 1 [follow] => 1 [sitemap] => 1 [priority] => 0.5 [changefreq] => weekly ) [contentblocks] => Array ( [content] => [{"layout":1,"content":{"main":[{"value":"","field":0,"settings":[]}]},"settings":[],"parent":0,"title":""}] [linear] => Array ( [0] => Array ( [value] => [field] => 0 [settings] => Array ( ) ) ) [fieldcounts] => Array ( [0] => 1 ) [_isContentBlocks] => 1 ) ) [alias_visible] => 1 [intro] => Staff Guidelines and Training [designer-bo] => [onsale] => [onspecial] => [onspecialtext] => [price] => [price-bo] => [price1-bo] => [productimage] => [productno] => [sale-image] => [size-bo] => [size2-bo] => [sold] => [weight] => [idx] => 1185 ) Array ( [id] => 8736 [type] => document [pagetitle] => Sale Days [longtitle] => [description] => [alias] => sale-days [link_attributes] => [published] => 1 [pub_date] => 0 [unpub_date] => 0 [parent] => 8724 [isfolder] => 0 [introtext] => [richtext] => 1 [template] => 98 [menuindex] => 0 [searchable] => 1 [cacheable] => 1 [createdby] => 1 [createdon] => 1559155425 [editedby] => 9021 [editedon] => 1589281292 [deleted] => 0 [deletedon] => 0 [deletedby] => 0 [publishedon] => 1559759820 [publishedby] => 1 [menutitle] => [content_dispo] => 0 [hidemenu] => 0 [class_key] => MODX\Revolution\modDocument [context_key] => web [content_type] => 1 [uri] => sale-days.html [uri_override] => 0 [hide_children_in_tree] => 0 [show_in_tree] => 1 [properties] => Array ( [stercseo] => Array ( [index] => 1 [follow] => 1 [sitemap] => 1 [priority] => 0.5 [changefreq] => weekly ) [contentblocks] => Array ( [content] => [{"layout":9,"content":{"col_1":[{"value":"Sale Days","level":"h4","field":1,"settings":[]}],"col_2":[{"value":"<p>Take all the current gowns away. Or cover them with a curtain/sheet</p>","field":0,"settings":[]}]},"settings":{"style":""},"parent":0,"title":""},{"layout":9,"content":{"col_1":[{"value":"Detail 1","level":"h4","field":1,"settings":[]}],"col_2":[{"value":"<p>Only the discontinued gowns should be on display.</p>","field":0,"settings":[]}]},"settings":{"style":""},"parent":0,"title":""},{"layout":9,"content":{"col_1":[{"value":"Detail 2","level":"h4","field":1,"settings":[]}],"col_2":[{"value":"<p>Have a rail by the fitting rooms to hang the rejected dresses. To keep the fitting rooms clear as possible.</p><p>Have a wait list system for the fitting rooms.</p><p>If\n you have time be one on one with a bride, if not then you all work \ntogether - one to help the bride select, one to put on. All to comment\n on how it looks.</p><p>All discontinued shoes should be out and one shoe at the top of the pile of boxes. That way brides can help themselves.</p><p>All priced at $50 per pair.</p><p>Have a sale table for accessories</p><p> On this is glasses, knives, caketoppers and other items as discussed with Lori.</p><p>Make\n this table looks a bit junky NOT beautifully merchandised. Don’t price\n each item as anything not sold will return to full price.</p>","field":0,"settings":[]}]},"settings":{"style":""},"parent":0,"title":""},{"layout":9,"content":{"col_1":[{"value":"Detail 3","level":"h4","field":1,"settings":[]}],"col_2":[{"value":"<p>Jewellery can be 50% off for anything that ISN’T MARIELL</p><p>Have a sign up with the “SALE RULES” – a bit of fun but also some good points.</p><p>Gown bags must be purchased – if they don’t want to buy they get an old clear one.</p><p>Any\n credit card payments get a 3% charge. They can pay by eftpos with no \ncharge. They can also do a direct credit if we can see the payment (you \ncan always check with head office if you have doubts).</p><p>They need to sign the sample sale terms and conditions.</p><p>If a bride doesn’t find what she wants at the sale she can book a consult for half price IF she pays for it on the day.</p><p>Keep\n the tags of the gowns sold just in case there is a query on the origin \nof the gown after (for stores taking gowns from others without \ntransfers).</p>","field":0,"settings":[]}]},"settings":{"style":""},"parent":0,"title":""}] [linear] => Array ( [0] => Array ( [value] => Sale Days [level] => h4 [field] => 1 [settings] => Array ( ) ) [1] => Array ( [value] => <p>Take all the current gowns away. Or cover them with a curtain/sheet</p> [field] => 0 [settings] => Array ( ) ) [2] => Array ( [value] => Detail 1 [level] => h4 [field] => 1 [settings] => Array ( ) ) [3] => Array ( [value] => <p>Only the discontinued gowns should be on display.</p> [field] => 0 [settings] => Array ( ) ) [4] => Array ( [value] => Detail 2 [level] => h4 [field] => 1 [settings] => Array ( ) ) [5] => Array ( [value] => <p>Have a rail by the fitting rooms to hang the rejected dresses. To keep the fitting rooms clear as possible.</p><p>Have a wait list system for the fitting rooms.</p><p>If you have time be one on one with a bride, if not then you all work together - one to help the bride select, one to put on. All to comment on how it looks.</p><p>All discontinued shoes should be out and one shoe at the top of the pile of boxes. That way brides can help themselves.</p><p>All priced at $50 per pair.</p><p>Have a sale table for accessories</p><p> On this is glasses, knives, caketoppers and other items as discussed with Lori.</p><p>Make this table looks a bit junky NOT beautifully merchandised. Don’t price each item as anything not sold will return to full price.</p> [field] => 0 [settings] => Array ( ) ) [6] => Array ( [value] => Detail 3 [level] => h4 [field] => 1 [settings] => Array ( ) ) [7] => Array ( [value] => <p>Jewellery can be 50% off for anything that ISN’T MARIELL</p><p>Have a sign up with the “SALE RULES” – a bit of fun but also some good points.</p><p>Gown bags must be purchased – if they don’t want to buy they get an old clear one.</p><p>Any credit card payments get a 3% charge. They can pay by eftpos with no charge. They can also do a direct credit if we can see the payment (you can always check with head office if you have doubts).</p><p>They need to sign the sample sale terms and conditions.</p><p>If a bride doesn’t find what she wants at the sale she can book a consult for half price IF she pays for it on the day.</p><p>Keep the tags of the gowns sold just in case there is a query on the origin of the gown after (for stores taking gowns from others without transfers).</p> [field] => 0 [settings] => Array ( ) ) ) [fieldcounts] => Array ( [1] => 4 [0] => 4 ) [_isContentBlocks] => 1 ) ) [alias_visible] => 1 [intro] => Sale Days Sale Days Take all the current gowns away. Or cover them with a curtain/sheet Detail 1 Only the discontinued gowns should be on display. Detail 2 Have a rail by the fitting rooms to hang the rejected dresses. To keep the fitting rooms clear as possible.Have a wait list system for the fitting rooms.If you have time be one on one with a bride, if not then you all work together - one to help the bride select, one to put on. All to comment on how it looks.All discontinued shoes should be out and one shoe at the top of the pile of boxes. That way brides can help themselves.All priced at $50 per pair.Have a sale table for accessories On this is glasses, knives, caketoppers and other items as discussed with Lori.Make this table looks a bit junky NOT beautifully merchandised. Don’t price each item as anything not sold will return to full price. Detail 3 Jewellery can be 50% off for anything that ISN’T MARIELLHave a sign up with the “SALE RULES” – a bit of fun but also some good points.Gown bags must be purchased – if they don’t want to buy they get an old clear one.Any credit card payments get a 3% charge. They can pay by eftpos with no charge. They can also do a direct credit if we can see the payment (you can always check with head office if you have doubts).They need to sign the sample sale terms and conditions.If a bride doesn’t find what she wants at the sale she can book a consult for half price IF she pays for it on the day.Keep the tags of the gowns sold just in case there is a query on the origin of the gown after (for stores taking gowns from others without transfers). [designer-bo] => [onsale] => [onspecial] => [onspecialtext] => [price] => [price-bo] => [price1-bo] => [productimage] => [productno] => [sale-image] => [size-bo] => [size2-bo] => [sold] => [weight] => [idx] => 1186 ) Array ( [id] => 8735 [type] => document [pagetitle] => Christina Rossi [longtitle] => [description] => [alias] => christina-rossi [link_attributes] => [published] => 1 [pub_date] => 0 [unpub_date] => 0 [parent] => 8724 [isfolder] => 0 [introtext] => [richtext] => 1 [template] => 98 [menuindex] => 0 [searchable] => 1 [cacheable] => 1 [createdby] => 1 [createdon] => 1559155414 [editedby] => 9021 [editedon] => 1589281281 [deleted] => 0 [deletedon] => 0 [deletedby] => 0 [publishedon] => 1559759580 [publishedby] => 1 [menutitle] => [content_dispo] => 0 [hidemenu] => 0 [class_key] => MODX\Revolution\modDocument [context_key] => web [content_type] => 1 [uri] => christina-rossi.html [uri_override] => 0 [hide_children_in_tree] => 0 [show_in_tree] => 1 [properties] => Array ( [stercseo] => Array ( [index] => 1 [follow] => 1 [sitemap] => 1 [priority] => 0.5 [changefreq] => weekly ) [contentblocks] => Array ( [content] => [{"layout":12,"content":{"main":[{"value":"<p>The\n brand was developed in Melbourne, Australia. A staff member from the \nWellington store (Dawn) returned to Melbourne to work for Daphne at \nChristina Rossi. She introduced us and it went from there. Our \nrelationship with them started in 2009.</p><p>Their stores in Australia are called <a target=\"_blank\" href=\"http://bridal.kyliejbridal.com.au/\">Kylie J Bridal</a>. \n The brands they have are Christina Rossi - mid range, Alisha K - low \nprice point, Melissa Diaz - couture. In store we just treat them all as\n Christina Rossi.</p><p>As with all our bridal gown brands we are the only stockists of Christina Rossi in New Zealand.</p><p>Christina\n Rossi is a small bridal company so it means that sometimes their admin \nability is not the best - their website might not have all the gowns, \nthey might not have photographed a gown. BUT we think this disadvantage is outweighed by \nthe fat their gowns are different from our other brands. </p><p>The lace \nis lightweight and often the cut is perfect. They also do plus size \nreally well. Their style of lace is very popular with New Zealand \nbrides.</p><p>It is usual that they will have one or two gowns in the top 10 list. </p><p>They\n have a plus size range which are the gowns that start with \"7\" as their\n number, eg. CR7006. This range has it's own size chart and it is \nimportant you use this size chart when ordering for your bride.</p><p>A \nChristina Rossi special length is done by measuring from the centre \npoint of the top of the gown lining to the top of the scallop on a lace \nhem. It is important to practise with your manager how to measure and \norder these. Key is remembering they are just wanting to put it on a \nmannequin and get the right length for you.</p><p>OPTIONS FOR CHANGES TO CHRISTINA ROSSI GOWNS</p><p>Just a quick reminder about Christina Rossi’s special services and changes that can be made to many of our gowns!</p><p>Sometimes\n a bride may really love a gown however she wishes she could change a \nfew things. This is where you can offer some customisation!</p><p>Christina Rossi offers a variety special services which can assist you in closing the sale.</p><p>A few examples are:</p><p><strong>Special Lengths</strong>:\n Many of our gowns can be made in a custom length, this can be \nparticularly helpful for gowns that have very detailed lace hemlines \nsuch as style 4254, reduces alteration time.</p><p><strong>Change Necklines</strong>:\n Many of our V Necklines can be made strapless and vice versa, you can \nalso lower necklines for a deep V, raise necklines to allow for modesty.\n Make V – Neckline into Boat Neckline, etc.</p><p><strong>Change Lace/Fabrics: </strong>For example: Style 4258 made with 4202 Lace. Add a layer of sparkle tulle.</p><p><strong>Train:</strong> Extend Train, No Train, Add Lace Motifs</p><p><strong>Add Long Sleeves: </strong>Lace sleeves can be added to gowns with armhole.</p><p>Please see below example of changes made to style 4332.</p><p><br></p>","field":0,"settings":[]},{"url":"img/staff-manual/cristina-rossi/changes1.jpg","title":"LEFT: V Neck Version RIGHT: Strapless Version","size":"72869","width":"756","height":"545","extension":"jpg","crops":[],"field":8,"settings":[]}]},"settings":{"class":""},"parent":0,"title":""},{"layout":3,"content":{"left":[{"url":"img/staff-manual/cristina-rossi/changes2.jpg","title":"Long Sleeve Version","size":"38742","width":"552","height":"543","extension":"jpg","crops":[],"field":8,"settings":[]}],"right":[{"url":"img/staff-manual/cristina-rossi/changes3.jpg","title":"DSKT- 4 Made with 4332 Lace","size":"39428","width":"402","height":"714","extension":"jpg","crops":[],"field":8,"settings":[]}]},"settings":[],"parent":0,"title":""}] [linear] => Array ( [0] => Array ( [value] => <p>The brand was developed in Melbourne, Australia. A staff member from the Wellington store (Dawn) returned to Melbourne to work for Daphne at Christina Rossi. She introduced us and it went from there. Our relationship with them started in 2009.</p><p>Their stores in Australia are called <a target="_blank" href="http://bridal.kyliejbridal.com.au/">Kylie J Bridal</a>. The brands they have are Christina Rossi - mid range, Alisha K - low price point, Melissa Diaz - couture. In store we just treat them all as Christina Rossi.</p><p>As with all our bridal gown brands we are the only stockists of Christina Rossi in New Zealand.</p><p>Christina Rossi is a small bridal company so it means that sometimes their admin ability is not the best - their website might not have all the gowns, they might not have photographed a gown. BUT we think this disadvantage is outweighed by the fat their gowns are different from our other brands. </p><p>The lace is lightweight and often the cut is perfect. They also do plus size really well. Their style of lace is very popular with New Zealand brides.</p><p>It is usual that they will have one or two gowns in the top 10 list. </p><p>They have a plus size range which are the gowns that start with "7" as their number, eg. CR7006. This range has it's own size chart and it is important you use this size chart when ordering for your bride.</p><p>A Christina Rossi special length is done by measuring from the centre point of the top of the gown lining to the top of the scallop on a lace hem. It is important to practise with your manager how to measure and order these. Key is remembering they are just wanting to put it on a mannequin and get the right length for you.</p><p>OPTIONS FOR CHANGES TO CHRISTINA ROSSI GOWNS</p><p>Just a quick reminder about Christina Rossi’s special services and changes that can be made to many of our gowns!</p><p>Sometimes a bride may really love a gown however she wishes she could change a few things. This is where you can offer some customisation!</p><p>Christina Rossi offers a variety special services which can assist you in closing the sale.</p><p>A few examples are:</p><p><strong>Special Lengths</strong>: Many of our gowns can be made in a custom length, this can be particularly helpful for gowns that have very detailed lace hemlines such as style 4254, reduces alteration time.</p><p><strong>Change Necklines</strong>: Many of our V Necklines can be made strapless and vice versa, you can also lower necklines for a deep V, raise necklines to allow for modesty. Make V – Neckline into Boat Neckline, etc.</p><p><strong>Change Lace/Fabrics: </strong>For example: Style 4258 made with 4202 Lace. Add a layer of sparkle tulle.</p><p><strong>Train:</strong> Extend Train, No Train, Add Lace Motifs</p><p><strong>Add Long Sleeves: </strong>Lace sleeves can be added to gowns with armhole.</p><p>Please see below example of changes made to style 4332.</p><p><br></p> [field] => 0 [settings] => Array ( ) ) [1] => Array ( [url] => img/staff-manual/cristina-rossi/changes1.jpg [title] => LEFT: V Neck Version RIGHT: Strapless Version [size] => 72869 [width] => 756 [height] => 545 [extension] => jpg [crops] => Array ( ) [field] => 8 [settings] => Array ( ) ) [2] => Array ( [url] => img/staff-manual/cristina-rossi/changes2.jpg [title] => Long Sleeve Version [size] => 38742 [width] => 552 [height] => 543 [extension] => jpg [crops] => Array ( ) [field] => 8 [settings] => Array ( ) ) [3] => Array ( [url] => img/staff-manual/cristina-rossi/changes3.jpg [title] => DSKT- 4 Made with 4332 Lace [size] => 39428 [width] => 402 [height] => 714 [extension] => jpg [crops] => Array ( ) [field] => 8 [settings] => Array ( ) ) ) [fieldcounts] => Array ( [0] => 1 [8] => 3 ) [_isContentBlocks] => 1 ) ) [alias_visible] => 1 [intro] => Christina Rossi The brand was developed in Melbourne, Australia. A staff member from the Wellington store (Dawn) returned to Melbourne to work for Daphne at Christina Rossi. She introduced us and it went from there. Our relationship with them started in 2009.Their stores in Australia are called Kylie J Bridal. The brands they have are Christina Rossi - mid range, Alisha K - low price point, Melissa Diaz - couture. In store we just treat them all as Christina Rossi.As with all our bridal gown brands we are the only stockists of Christina Rossi in New Zealand.Christina Rossi is a small bridal company so it means that sometimes their admin ability is not the best - their website might not have all the gowns, they might not have photographed a gown. BUT we think this disadvantage is outweighed by the fat their gowns are different from our other brands. The lace is lightweight and often the cut is perfect. They also do plus size really well. Their style of lace is very popular with New Zealand brides.It is usual that they will have one or two gowns in the top 10 list. They have a plus size range which are the gowns that start with 7 as their number, eg. CR7006. This range has its own size chart and it is important you use this size chart when ordering for your bride.A Christina Rossi special length is done by measuring from the centre point of the top of the gown lining to the top of the scallop on a lace hem. It is important to practise with your manager how to measure and order these. Key is remembering they are just wanting to put it on a mannequin and get the right length for you.OPTIONS FOR CHANGES TO CHRISTINA ROSSI GOWNSJust a quick reminder about Christina Rossi’s special services and changes that can be made to many of our gowns!Sometimes a bride may really love a gown however she wishes she could change a few things. This is where you can offer some customisation!Christina Rossi offers a variety special services which can assist you in closing the sale.A few examples are:Special Lengths: Many of our gowns can be made in a custom length, this can be particularly helpful for gowns that have very detailed lace hemlines such as style 4254, reduces alteration time.Change Necklines: Many of our V Necklines can be made strapless and vice versa, you can also lower necklines for a deep V, raise necklines to allow for modesty. Make V – Neckline into Boat Neckline, etc.Change Lace/Fabrics: For example: Style 4258 made with 4202 Lace. Add a layer of sparkle tulle.Train: Extend Train, No Train, Add Lace MotifsAdd Long Sleeves: Lace sleeves can be added to gowns with armhole.Please see below example of changes made to style 4332. LEFT: V Neck Version RIGHT: Strapless Version Long Sleeve Version DSKT- 4 Made with 4332 Lace [designer-bo] => [onsale] => [onspecial] => [onspecialtext] => [price] => [price-bo] => [price1-bo] => [productimage] => [productno] => [sale-image] => [size-bo] => [size2-bo] => [sold] => [weight] => [idx] => 1187 ) Array ( [id] => 8733 [type] => document [pagetitle] => Making Train Ties [longtitle] => [description] => [alias] => train-ties [link_attributes] => [published] => 1 [pub_date] => 0 [unpub_date] => 0 [parent] => 8724 [isfolder] => 0 [introtext] => [richtext] => 1 [template] => 98 [menuindex] => 0 [searchable] => 1 [cacheable] => 1 [createdby] => 1 [createdon] => 1559155357 [editedby] => 9021 [editedon] => 1589281257 [deleted] => 0 [deletedon] => 0 [deletedby] => 0 [publishedon] => 1559233260 [publishedby] => 1 [menutitle] => [content_dispo] => 0 [hidemenu] => 0 [class_key] => MODX\Revolution\modDocument [context_key] => web [content_type] => 1 [uri] => train-ties.html [uri_override] => 0 [hide_children_in_tree] => 0 [show_in_tree] => 1 [properties] => Array ( [stercseo] => Array ( [index] => 1 [follow] => 1 [sitemap] => 1 [priority] => 0.5 [changefreq] => weekly ) [contentblocks] => Array ( [content] => [{"layout":10,"content":{"main":[{"value":"<p>Every gown should have a train tie. It helps to keep the front of the \ngown looking great when presenting to a bride. It is added the \nmanufacturers loop so the train isn't lifted quite so high off the \nfloor. When you receive a new sample your should do a gown tag and a \ntrain tie.</p>","field":0,"settings":[]}]},"settings":{"class":""},"parent":0,"title":""},{"layout":9,"content":{"col_1":[{"url":"img/staff-manual/train-ties/1.measurethelengthneededtogetthetrainlevelwiththefront.jpg","size":"57813","width":"500","height":"750","extension":"jpg","crops":[],"field":7,"settings":[]}],"col_2":[{"value":"<p><strong>Step 1</strong></p><p>Measure3\n the length your tie needs to be to lift the gown. It is going to be \ndifferent for each gown so they can't be precut. Make sure you use \nwhite ribbon for white gowns and ivory for all other. Cut your ribbon \nand then knot it together at the ends.\n</p>","field":6,"settings":[]},{"url":"img/staff-manual/train-ties/loop-tieing-v2.jpg","size":"82657","width":"500","height":"250","extension":"jpg","crops":[],"field":7,"settings":[]}]},"settings":[],"parent":0,"title":""},{"layout":9,"content":{"col_1":[{"url":"img/staff-manual/train-ties/3.makesureyourknotisatthebottombyputtingtheloopthroughtheknot.JPG","size":"44394","width":"750","height":"500","extension":"jpg","crops":[],"field":7,"settings":[]}],"col_2":[{"value":"<p><strong>Step 2</strong>\n</p><p>Look\n the knotted end of your tie so that the knot is beside the train loop \n(not the hanger end. Loop it through per the picture here. Makes it \neasy to undo when you need to and means it isn't actually tied to the \ngown.\n</p>","field":6,"settings":[]},{"url":"img/staff-manual/train-ties/slide-2.jpg","size":"87581","width":"500","height":"310","extension":"jpg","crops":[],"field":7,"settings":[]}]},"settings":[],"parent":0,"title":""},{"layout":9,"content":{"col_1":[{"url":"img/staff-manual/train-ties/5.theloopgoesoverthehangerindents.JPG","size":"69930","width":"1000","height":"667","extension":"jpg","crops":[],"field":7,"settings":[]}],"col_2":[{"value":"<p><strong>Step 3</strong></p><p>The other end of the loop goes over the hanger indents - important the knot isn't showing here - if it goes go back to step 2<br></p>","field":6,"settings":[]}]},"settings":[],"parent":0,"title":""},{"layout":9,"content":{"col_1":[{"url":"img/staff-manual/train-ties/6.reallyeasytoundoforfashionshowsbypullingtheribbonbytheknot.jpg","size":"74882","width":"1000","height":"667","extension":"jpg","crops":[],"field":7,"settings":[]}],"col_2":[{"value":"<p>The loop is easily removeable for fashion shows or photo shoots.</p>","field":6,"settings":[]}]},"settings":[],"parent":0,"title":""},{"layout":3,"content":{"left":[{"url":"img/staff-manual/train-ties/7.dresseslookingneat.JPG","size":"63957","width":"750","height":"500","extension":"jpg","crops":[],"field":7,"settings":[]}],"right":[{"url":"img/staff-manual/train-ties/8.dresseslookingneat2.JPG","size":"69718","width":"750","height":"500","extension":"jpg","crops":[],"field":7,"settings":[]}]},"settings":[],"parent":0,"title":""},{"layout":10,"content":{"main":[{"value":"<p>The gowns hang nice and neatly on the hangers. Even though these images\n are pre the wooden hangers the neatness is still the same!</p>","field":6,"settings":[]}]},"settings":[],"parent":0,"title":""}] [linear] => Array ( [0] => Array ( [value] => <p>Every gown should have a train tie. It helps to keep the front of the gown looking great when presenting to a bride. It is added the manufacturers loop so the train isn't lifted quite so high off the floor. When you receive a new sample your should do a gown tag and a train tie.</p> [field] => 0 [settings] => Array ( ) ) [1] => Array ( [url] => img/staff-manual/train-ties/1.measurethelengthneededtogetthetrainlevelwiththefront.jpg [size] => 57813 [width] => 500 [height] => 750 [extension] => jpg [crops] => Array ( ) [field] => 7 [settings] => Array ( ) ) [2] => Array ( [value] => <p><strong>Step 1</strong></p><p>Measure3 the length your tie needs to be to lift the gown. It is going to be different for each gown so they can't be precut. Make sure you use white ribbon for white gowns and ivory for all other. Cut your ribbon and then knot it together at the ends. </p> [field] => 6 [settings] => Array ( ) ) [3] => Array ( [url] => img/staff-manual/train-ties/loop-tieing-v2.jpg [size] => 82657 [width] => 500 [height] => 250 [extension] => jpg [crops] => Array ( ) [field] => 7 [settings] => Array ( ) ) [4] => Array ( [url] => img/staff-manual/train-ties/3.makesureyourknotisatthebottombyputtingtheloopthroughtheknot.JPG [size] => 44394 [width] => 750 [height] => 500 [extension] => jpg [crops] => Array ( ) [field] => 7 [settings] => Array ( ) ) [5] => Array ( [value] => <p><strong>Step 2</strong> </p><p>Look the knotted end of your tie so that the knot is beside the train loop (not the hanger end. Loop it through per the picture here. Makes it easy to undo when you need to and means it isn't actually tied to the gown. </p> [field] => 6 [settings] => Array ( ) ) [6] => Array ( [url] => img/staff-manual/train-ties/slide-2.jpg [size] => 87581 [width] => 500 [height] => 310 [extension] => jpg [crops] => Array ( ) [field] => 7 [settings] => Array ( ) ) [7] => Array ( [url] => img/staff-manual/train-ties/5.theloopgoesoverthehangerindents.JPG [size] => 69930 [width] => 1000 [height] => 667 [extension] => jpg [crops] => Array ( ) [field] => 7 [settings] => Array ( ) ) [8] => Array ( [value] => <p><strong>Step 3</strong></p><p>The other end of the loop goes over the hanger indents - important the knot isn't showing here - if it goes go back to step 2<br></p> [field] => 6 [settings] => Array ( ) ) [9] => Array ( [url] => img/staff-manual/train-ties/6.reallyeasytoundoforfashionshowsbypullingtheribbonbytheknot.jpg [size] => 74882 [width] => 1000 [height] => 667 [extension] => jpg [crops] => Array ( ) [field] => 7 [settings] => Array ( ) ) [10] => Array ( [value] => <p>The loop is easily removeable for fashion shows or photo shoots.</p> [field] => 6 [settings] => Array ( ) ) [11] => Array ( [url] => img/staff-manual/train-ties/7.dresseslookingneat.JPG [size] => 63957 [width] => 750 [height] => 500 [extension] => jpg [crops] => Array ( ) [field] => 7 [settings] => Array ( ) ) [12] => Array ( [url] => img/staff-manual/train-ties/8.dresseslookingneat2.JPG [size] => 69718 [width] => 750 [height] => 500 [extension] => jpg [crops] => Array ( ) [field] => 7 [settings] => Array ( ) ) [13] => Array ( [value] => <p>The gowns hang nice and neatly on the hangers. Even though these images are pre the wooden hangers the neatness is still the same!</p> [field] => 6 [settings] => Array ( ) ) ) [fieldcounts] => Array ( [0] => 1 [7] => 8 [6] => 5 ) [_isContentBlocks] => 1 ) ) [alias_visible] => 1 [intro] => Making Train Ties Every gown should have a train tie. It helps to keep the front of the gown looking great when presenting to a bride. It is added the manufacturers loop so the train isnt lifted quite so high off the floor. When you receive a new sample your should do a gown tag and a train tie. Step 1Measure3 the length your tie needs to be to lift the gown. It is going to be different for each gown so they cant be precut. Make sure you use white ribbon for white gowns and ivory for all other. Cut your ribbon and then knot it together at the ends. Step 2 Look the knotted end of your tie so that the knot is beside the train loop (not the hanger end. Loop it through per the picture here. Makes it easy to undo when you need to and means it isnt actually tied to the gown. Step 3The other end of the loop goes over the hanger indents - important the knot isnt showing here - if it goes go back to step 2 The loop is easily removeable for fashion shows or photo shoots. The gowns hang nice and neatly on the hangers. Even though these images are pre the wooden hangers the neatness is still the same! [designer-bo] => [onsale] => [onspecial] => [onspecialtext] => [price] => [price-bo] => [price1-bo] => [productimage] => [productno] => [sale-image] => [size-bo] => [size2-bo] => [sold] => [weight] => [idx] => 1188 ) [total] => 1658 [limit] => 12 [resource|publishedon:desc] => active [sort] => )